Privacy Policy

Last update: March 12, 2018

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy:

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

When we use the terms “we”, “our”, “us” or "Hamiltix" in this Privacy Policy, we mean our company called Bad Sector Labs, LLC and its subsidiaries and affiliates worldwide. This Privacy Policy applies to our website located at and any other website we may establish in the future (individually a “Site” and collectively “Sites”), any other app we may establish in the future (each an “App” and collectively the “Apps”), and also any software or cloud service for any of our Devices or Apps. The Devices, Sites, Software and Apps are collectively referred to in this Privacy Policy as the “Service.”

What data do we collect?

Personal Data. Personal Data is information that identifies a particular individual (“Personal Data”). In order for us to provide the Service to you, we need to collect and use certain Personal Data about you. We may collect the following Personal Data:

We and our service providers use server log information for purposes such as calculating site usage levels, helping diagnose problems with our servers and administering our websites. These server logs may include information such as your Internet Protocol (IP) address, host name, browser type, browser language, the date and time of your request, the time(s) of your visit(s) and the web page(s) that you visited. Collecting IP addresses is standard practice on the Internet and is done automatically by many web sites.

Web Site Terms and Conditions of Use

1. Terms

By accessing this web site ("Site"), you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Orders for event tickets ("Tickets") placed through this Site will be fulfilled by Ticket Fulfillment Group. "User" denotes the customer ordering event tickets through the Site. ALL SALES ARE FINAL. By agreeing to these Terms and Conditions of Use, User understands that event Tickets sold through this Site may be obtained by Ticket Resellers operating in the secondary ticket market and may be resold above or below the face value. User agrees and understands that ticket price as shown on their order and paid by User for said Tickets may be higher or lower than original purchase price shown on the face of the ticket. This Site and Ticket Fulfillment Group are not affiliated with any venue, sports team or performer and is not a primary box office. All prices are shown and charged in U.S. dollars. User will be charged the cost of ticket as shown on the Site plus delivery charge and service charge as outlined during ordering process. Prices stated may include sales tax as appropriate. User’s credit card or debit card will be charged the full amount of Tickets and all associated fees at time of sale confirmation. Site may authorize User’s card prior to sale confirmation while confirming ticket availability resulting in a held amount. If tickets are not available, card will be fully refunded. Holds may take several days to clear. User understands that ALL SALES ARE FINAL at the time User confirms the order and User agrees to pay all associated cost, fees and taxes (if any) to complete their order. Site may generate future email notices regarding pre-event reminders or related performer or venue information. By nature, the ticket market is dynamic and constantly changing so Tickets displayed may not be available at time of purchase. Immediately upon receiving tickets, it is User’s responsibility to verify performer, venue, date, time and seat location of tickets is accurate. User is responsible to maintain possession of tickets until time of use. Site will not replace lost or stolen tickets. When an order is fully confirmed, User will receive a confirmation email. Orders fully confirmed by Site and the seller become eligible for up to 100% money back guarantee. If legitimate Tickets are not delivered to you in time of the event and such delivery failure is not caused by User (i.e. you are not home to sign for the package and did not pick up the Tickets from your local FedEx facility), you are eligible to receive a refund up to 100% of your order. You will receive a 100% refund of the cost of the Tickets. In some extremely rare instances a venue may remove a row of seats or move seat locations at the last minute without any warning. This circumstance is beyond the control of the Site and the seller and is not eligible for a 100% refund. User agrees to adhere to all rules, procedures and policies of the venue and performer. Inappropriate behavior by User resulting in ejection from the venue will be the responsibility of the User as will any and all fines, legal expenses or other expense that are incurred by User as a result of the ejection. Additionally, User will be solely responsible for all damage they may inflict against venue, performer, other attendees, employees of the venue or any other person. User will be responsible for any and all legal fees incurred by User and Site associated with User’s disputed charges or chargebacks and there will be no exceptions.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Bad Sector Labs LLC's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Bad Sector Labs LLC's web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Bad Sector Labs LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Bad Sector Labs LLC's web site are provided "as is". Bad Sector Labs LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Bad Sector Labs LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Bad Sector Labs LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Bad Sector Labs LLC's Internet site, even if Bad Sector Labs LLC or a Bad Sector Labs LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Bad Sector Labs LLC's web site could include technical, typographical, or photographic errors. Bad Sector Labs LLC does not warrant that any of the materials on its web site are accurate, complete, or current. Bad Sector Labs LLC may make changes to the materials contained on its web site at any time without notice. Bad Sector Labs LLC does not, however, make any commitment to update the materials. Despite every attempt by the Site to display accurate ticket information, errors in price, venue, time and performer may occur. Site will not be held liable if venue or performer change time or date. User may contact Customer Service prior to finalizing sale to verify all ticket information.

6. Links

Bad Sector Labs LLC has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Bad Sector Labs LLC of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

Bad Sector Labs LLC may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Bad Sector Labs LLC's web site shall be governed by the laws of the State of Delaware without regard to its conflict of law provisions. Any legal action against Ticket Fulfillment Group must be filed in New York, NY.